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Payments

Anything to do with money – find it here.

Kirsty Canning avatar Andrew avatar Helen Duckhouse avatar
10 articles in this collection
Written by Kirsty Canning, Andrew, and Helen Duckhouse

How long does my refund take?

Kirsty Canning avatar
Written by Kirsty Canning
Updated over a week ago

Will buying a Locket policy affect my credit score?

Kirsty Canning avatar
Written by Kirsty Canning
Updated over a week ago

How do I change my card and billing details?

If you want to change the card that your subscription amount is taken from, here's how!
Helen Duckhouse avatar
Written by Helen Duckhouse
Updated over a week ago

My payment failed! What now?

Kirsty Canning avatar
Written by Kirsty Canning
Updated over a week ago

Can I purchase a Locket policy over the phone or via chat?

Andrew avatar
Written by Andrew
Updated over a week ago

When will my payment be taken?

Helen Duckhouse avatar
Written by Helen Duckhouse
Updated over a week ago

Why am I getting an error message when trying to purchase a policy?

Helen Duckhouse avatar
Written by Helen Duckhouse
Updated over a week ago

Can I pay by direct debit instead of card?

Helen Duckhouse avatar
Written by Helen Duckhouse
Updated over a week ago

Can I change my payment date?

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Written by Helen Duckhouse
Updated over a week ago

Why have I received a subscription renewal email?

Helen Duckhouse avatar
Written by Helen Duckhouse
Updated over a week ago
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