You can cancel your Locket policy at any time. We won’t charge you a cancellation or admin fee.

The quickest and easiest way for you to cancel your policy is via the Locket app. Just sign in using the same email address you used to purchase your policy and scroll to the bottom of the page where it says "cancel my policy".

You can also chat with us via the chat function and we can cancel on your behalf. For security purposes, we'll ask you a few questions first.

Alternatively, feel free to email us at but remember to include your policy reference, full name and postcode.

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